Refund & Cancellation Policy

You may cancel your subscription at any time through your account dashboard. When you cancel: • Your subscription will remain active until the end of your current billing period • You will continue to have access to premium content until your subscription expires • No further charges will be made after cancellation • Your account will revert to a free account after the subscription period ends

Due to the nature of digital content and immediate access provided upon subscription: • Subscriptions are generally non-refundable once activated • Refund requests may be considered on a case-by-case basis within 48 hours of purchase • Refunds will not be issued for partial billing periods • If you experience technical issues preventing access, please contact support

To request a refund: 1. Contact our support team within 48 hours of your purchase 2. Provide your account email and transaction details 3. Explain the reason for your refund request 4. Our team will review and respond within 3-5 business days

If you notice an unauthorized charge or billing error: • Contact us immediately at support@nxsexx.com • Provide transaction details and any relevant documentation • We will investigate and resolve the issue promptly • Do not initiate a chargeback before contacting us, as this may result in account suspension

When upgrading or downgrading your subscription: • Upgrades take effect immediately with prorated billing • Downgrades take effect at the start of your next billing cycle • No refunds are provided for downgrades during an active billing period

For questions about refunds or cancellations: Email: support@nxsexx.com Response Time: 24-48 hours